Experience Of Nurses In Implementing Patient Safety Culture At Usu Hospital

Abstract

Background Patient safety culture is an important and fundamental component to build holistic patient safety program, In addition, it also plays a vital role in assessment of safety and servive quality in hospitals. In order to minimize the prevelence rate of patient safety incidents, to prevent and reduce patients’ risk, the institute of Medicine and Indonesian Hospital Accreditation Standard (SNARS) recommend that patient safety culture be developed and implemented in all scope of hospitals. Aim/Objective: The objective of this research was to profundly study the experience of nurses in implementing patient safety culture at USU
Hospital. Material and method : This is a descriptive phenemonological reseach. The instrument used was demographic characteristics questionnaires and in-depth interview with field note. Purposive sampling technique was used to select partisipants that met the inclusion criteria. The partisipants consisted of 15 nurses working at USU Hospital, Medan. Results : The transcript of the in-dept interviews with partisipants was analized using Collaizi approach. The result discovered 5 themes, namely: accomplishment of patient safety goals with the support from the hospital management, information provision abaout patient nursing care to improve patient safety, report of patient safety incidents, obstacles encountered by nurses in implementing patient safety culture, and expectation that nurse implent safety culture. Conclusion: The experience of implementing nurses in the culture of implementing patient safety in hospitals requires support from hospital management by fulfilling facilities in the form of facilities and infrastructure in implementing patient safety programs and with incidents of patient safety by creating a positive work environment and safety culture