INTEGRATED EMERGENCY RESPONSE SYSTEM BY HEALTH WORKERS AT THE TELUK DALAM COMMUNITY HEALTH CENTER, TELUK DALAM DISTRICT, SOUTH NIAS REGENCY, NORTH SUMATRA PROVINCE, YEAR 2024

Abstract

The Integrated Emergency Management System (SPGDT) is a government initiative aimed at improving rapid and appropriate emergency services through the integration of healthcare services. However, its implementation in the field often encounters obstacles such as lack of socialization, coordination, and training among healthcare workers, especially at primary healthcare facilities like community health centers (Puskesmas). This study aims to analyze the implementation of the SPGDT by healthcare workers at Teluk Dalam Public Health Center, Teluk Dalam Sub-district, South Nias Regency, North Sumatra Province in 2024, as well as to identify the characteristics of the healthcare workers including age, education, work experience, training, and knowledge level. This research used a descriptive analytic design with a cross-sectional approach. A total of 33 healthcare workers were selected using total sampling. Data were collected using questionnaires and analyzed descriptively using frequency distribution. The majority of respondents held a bachelor's degree (48%), were over 35 years old (61%), had more than 1 year of work experience (79%), had participated in training less than once (55%), and had good or sufficient knowledge (76%) regarding SPGDT. The implementation of SPGDT at Teluk Dalam Public Health Center is supported by healthcare workers who mostly have mature age, sufficient work experience, and adequate knowledge. However, there remains a need to improve training to enhance the effectiveness of the integrated emergency management system.