ANALYSIS OF THE REFERRAL SYSTEM PROCESS IN MATERNAL AND NEONATAL EMERGENCIES IN THE WORKING AREA OF THE BEUTONG KEC HEALTH CENTER. THE CAB. THE NAME OF ACEH YEAR 2024

Abstract

Maternal and child health is one of the focuses of the SDGsi, which globallyi still face complexi situations. Government policies aimed at reducing maternal and child mortality rates are implemented through health care programs for mothers and children, which are expected to meet targets and reach all beneficiaries (equity)i with high quality (quality). The 2023 Maternal and Child Health Survey (SKI 2023) aims to provide an up-to-date overview of the current state of maternali and child health, particularly neonates, to support efforts to reduce maternal and child mortality rates through more appropriate and effective strategies. Previous research conducted by Dinda Nestelita, Antono Suryoputro, and Wulan Kusumastuti stated that there is a relationship between the limited understanding of health workers regarding SOPs, communication between health workers and the referral information system of community health centers (puskesmas) with referral recipients (hospitals), which is less than optimal, as the dominant factor in implementing an optimal referral system. The research method used in this study is qualitative with a descriptive analytical approach and an observational design. Based on the above research, the data required is primary data obtained throughi ini-depthi interviewsi withi informantsi selected according to inclusion and exclusion criteria. The research wasi conductedi fromi Februaryi to Marchi 2024. Thei sample used in this study consisted of 8 health workers at the community health center and 1 pregnant woman in the Sultan Daulat sub-district. There are two criteria: inclusion criteria and exclusion criteria. The characteristics of the informants in the study show that almost all informants are female, with varying ages and positions ranging from 22 to 47 years old. The informants' educational backgrounds vary, with the majority holding a bachelor's degree, and the highest educational level being a nursing profession. Almost all informants work at the Beutong Health Center in Beutong District, Nagan Raya Regency, Aceh, as health workers, except for the ambulance drivers. The informants are also patients who underwent pregnancy examinations at the Beutong Health Center in Beutong District, Nagan Raya Regency, Aceh, and have undergone the referral process. Based on the above description, the researcher selected informants who met the predetermined criteria using purposive non-probability sampling.